Terms
Terms of Use and Booking Terms
The rules for using this booking site and for the bookings you make through it.
Last updated 13 Nov 2026 (v1.40.15)
Who’s who
FR Labs operates FR Labs Workshop, the booking and workshop job-management platform. A bike shop that uses the platform provides its own services, sets its own prices and rules, and is responsible for the work on your bike.
A booking is a request for a time, not a fixed-price contract
You can book as a guest or with a customer account. The shop may confirm, move or decline a booking. Nothing is paid online — you pay the shop directly for work you approve.
Your consumer rights
Nothing in these terms excludes your rights under the Australian Consumer Law. Governing law: New South Wales, Australia.
Questions about the platform: fr.labs.au@gmail.com.
